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Customer Support Representative FDS Communications More jobs from this company	Email this job

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Job Title:		Customer Support Representative
Category:		Client Services
Total Positions:		1
Job Location:		Islamabad, Rawalpindi
Gender:		Male
Minimum Education:		Intermediate/A-Level
Career Level:		Experienced Professional
Minimum Experience:		1 Year
Salary Range:		PKR 20,000 to 25,000 per Month
Apply By:		Dec 20, 2019

Job Description:

We are looking forward to adding a highly motivated individual who can handle queries related to the CCTV System for international clients (particularly USA) via phone & emails.

Duties & Tasks:

-Provide customer support & technical queries resolution via phone & email

-Project management, record keeping, and reporting

-Identify and escalate priority issues per client specifications

-Offer alternative & smart solutions in order to meet accuracy & timeline

-Take all necessary measures to ensure client satisfaction

-Speaks fluent English

Note: This is a very challenging position which requires the position holder to be present in the office from 09 PM – 06 AM, Monday-Friday

Required Skills:

Multi Tasking,Phone Etiquette,English Fluency,Customer Service Systems

Company Information
Company Name: FDS Communications Company Description: .