What You’ll Be Doing:

• Building automation, metrics collections (Prometheus a plus), tooling, and occasionally features  to directly improve the reliability, resiliency, and scaling of our IaaS,SaaS and PaaS product offerings and architecture.
• Collaborate with teams on researching and fine-tuning their SLIs/SLOs to drive the best outcomes for customers.
• Coaching teams and individuals on reliability best practices and solutions.
• Working with peer SREs and engineering leaders to define the architectures and practices that should be adopted in order to deliver on our engineering and operational goals.
• Establishing best practices for development, architecture, deployment, and operations.
• Working with peer SREs to improve services and processes (including architecture reviews, incident response, monitoring) in a cross-functional manner throughout the engineering organization.

What We’ll Expect From You:

• Distinguished track record managing an SRE team (with experience implementing reliability, process, and scaling solutions)
• Demonstrated ability to lead positive change; empower people; cultivate product technology visions and innovative solutions.
• The ability to adapt and handle multiple competing priorities.
• Clear communication skills (both written and verbal) to document processes and architectures
• Experience implementing disaster recovery best practices
• Developing robust solutions that facilitate streamlined resolution of customer incidents through use of technologies for automation, deflection, and issue management
• Advocate of effective development environments with the use of CI/CD tooling and configuration management technologies such as Chef or Ansible.