| Job Title: |
|
Call Center Agent |
| Category: |
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Client Services |
| Total Positions: |
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15 |
| Job Location: |
|
Lahore |
| Gender: |
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No Preference |
| Minimum Education: |
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Matriculation |
| Career Level: |
|
Entry Level |
| Minimum Experience: |
|
Fresh2 Years |
| Salary Range: |
|
PKR 20,000 to 25,000 per Month |
| Apply By: |
|
Oct 12, 2017 |
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| Job Description: |
We are looking for Call center Agents to work for our UK & US shift that includes Inbound and Outbound campaigns.
Job Responsibilities :
- Obtaining client information by answering or dialing telephone calls; interviewing clients; verifying information.
- Establishes policies by entering client information; confirming pricing.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains communication equipment by reporting problems.
- Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
- Accomplishes sales and organization mission by completing related results as needed.
Timings:
UK Shifts available 1pm to 10 pm, 1pm to 11pm
US shift: 7pm to 4 am.
We are offering Basic salary along with Commission. |
| Required Skills: |
| VERBAL COMMUNICATION,Phone Skills,Listening,DATA ENTRY,People Skills,Team Building,customer focus,Customer service,Multitasking |
| Company Information |
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Company Name: Emenac
Company Description:
Founded in 1997, Emenac has developed to become one of the leading names in the world of outsourcing, technology and consultancy. The company multitasks, providing businesses with great helping hands and assistance in every possible manner. Emenac is the home of highly experienced individuals who are well qualified in different fields and hence, the company is able to offer fabulous services to its highly valued clients.
Since the start, Emenac has been destined to meet the exigent demands of its clients and provide them with the best possible solutions. Its outsourcing covers the entire Human Resource Management as well as financial management services, every kind of administrative support and as well as call center services. Our consultancy, on the other had, has gone far to offering exquisite business development plans as well as complete back office management. Our clients can also make use of our expertise in information technology and all of its associated fields. We are also able to provide our clients with high quality online advertisement and communication as well as website designing. We put these services to use in order to propagate the word that our entrepreneur clients seek chances for. Emenac also provides business owners with workable software and networking infrastructures. Thus we give all that is required to run a business, becoming managers of our highly respected entrepreneur clients.
One of the most renowned services from Emenac has its training programs. These programs include professional courses that help the trainees gain all expertise over professions that can help them make a space for them in the BPO world. Emenac offers training for SEO (Search Engine Optimization) as well as Call Center. Our expert trainers and carefully designed courses bring out the best of SEOs and telesales/customer support representatives taking them higher. The courses are certified and the certificates are given to trainees who pass, at the end of the training
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