| Job Title: |
|
Phone Banking Officer |
| Category: |
|
Client Services |
| Total Positions: |
|
1 |
| Job Location: |
|
Karachi |
| Gender: |
|
No Preference |
| Minimum Education: |
|
Bachelors |
| Career Level: |
|
Entry Level |
| Minimum Experience: |
|
Fresh1 Year |
| Salary Range: |
|
PKR 0 to 0 per Month |
| Apply By: |
|
Feb 17, 2019 |
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| Job Description: |
- Must be updated with the UBL’s products and standard operation procedures at all time.
- Ensure highest levels of customer services are provided to the customers.
- Monitoring and following up with the concerned department who are responsible to resolve complaints and to close the same on Complaint Management & Tracking System.
- To highlight issues/problems/queries faced during complaint resolution to their respective team supervisors/ managers.
- Ensure all calls are answered in the shortest possible time upholding highest level of customer experience.
- Attendance, Punctuality and manned minutes are completed to achieve the productivity target
- To timely complete any additional tasks / initiatives assigned besides the routine daily day tasks.
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| Required Skills: |
| Team Player,Multi Tasking,Written & Verbal Communication |
| Company Information |
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Company Name: United Bank Limited (UBL)
Company Description:
United Bank Limited is the second largest private commercial bank in Pakistan with over 1000 branches and has an international presence in 10 countries. We are a growing bank with immense potential and prospects for employment in the offering. We are on the path rerouted for attaining excellence; to achieve our goals for more prosperity and to enhance our internal and external equity. We believe in setting the right goals for the right jobs and we strive to identify the right resources. UBL is known for redefining the career paths and growth prospects of all its employees, and we pride ourselves in that. In order to ensure their success, we provide an affluent work environment, conducive and beneficial to the enrichment of their personal grooming and one that proves instrumental for the success of the Bank. UBL is the place for you if you are willing to materialize all your deliverables in alignment with the organization's holistic vision to grow and excel.
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