We are looking for enthusiastic and target-driven Outbound Call Centre Agents to join our sales team. You will be responsible for contacting potential and existing customers over the phone to promote and sell grocery items. The ideal candidate should have excellent English communication skills, a friendly telephone manner, and a passion for delivering top-notch customer service.

Key Responsibilities:

• Make outbound calls to customers from provided leads/lists

• Introduce and promote a range of grocery products

• Clearly explain product benefits, prices, and special offers

• Handle customer queries and objections with confidence and professionalism

• Maintain accurate records of calls and sales

• Meet and exceed daily/weekly sales targets

• Follow call scripts and compliance guidelines as needed

• Collaborate with team members and report to the sales supervisor/manager

Requirements:

• Strong verbal communication skills in clear and fluent English

• Previous experience in outbound sales or call centre roles preferred

• Confidence in speaking with a wide range of customers

• Sales-driven mindset with a positive, can-do attitude

• Basic computer skills and ability to use CRM systems

• Ability to work in a fast-paced, target-focused environment

• Reliable and punctual with good time-management skills

What We Offer:

• Full training and support

• A friendly and dynamic work environment

• Uncapped commission structure

• Career growth opportunities

• Monthly Target incentives