Call Center Agent  
Source N Recruit   More jobs from this company

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Job Title:   Call Center Agent
Category:   Telemarketing
Total Positions:   3
Job Location:   Karachi
Gender:   No Preference
Minimum Education:   Bachelors
Career Level:   Entry Level
Minimum Experience:   Less than 1 Year
Salary Range:   PKR 45,000 to 45,000 per Month
Apply By:   Jun 17, 2025
     
     
 
Job Description:

Outbound Sales Execution

  • Proactively reach out to prospective customers using prepared lead lists and intelligent engagement strategies.
  • Personalize sales pitches based on customer profiles, behavioral insights, and market trends.
  • Communicate clearly and empathetically to build rapport and generate long-term interest.

Customer Relationship Management

  • Develop and maintain authentic relationships with potential and existing clients.
  • Use active listening and consultative selling to identify customer pain points and provide relevant solutions.

Target Achievement and Performance

  • Consistently exceed daily, weekly, and monthly sales targets.
  • Monitor and report on performance metrics such as call volume, conversion rates, and customer feedback.
  • Engage in ongoing self-assessment and continuous improvement with the support of mentors and peers.

CRM Utilization and Recordkeeping

  • Maintain accurate and timely records of all customer interactions in the CRM system.
  • Schedule follow-ups, manage leads, and document every touchpoint in line with company protocols.
  • Ensure compliance with internal processes and industry regulations.

Strategic Collaboration

  • Participate actively in team meetings and collaborative sessions.
  • Share insights and customer feedback to help improve campaigns and strategies.
  • Foster a team-oriented environment by offering ideas, solutions, and peer support.

Other Requirements

  • 05 to 06 months of outbound or sales campaign experience 
  • Excellent English written and verbal communication skills, persuasive storytelling, emotional intelligence, and attention to detail. 
  • Willingness to adapt to digital tools, CRM platforms, and remote collaboration apps.

Company Information
 
Company Name:  Source N Recruit
Company Description:

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