Job Title: |
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Call Center Agent |
Category: |
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Telemarketing |
Total Positions: |
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3 |
Job Location: |
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Karachi |
Gender: |
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No Preference |
Minimum Education: |
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Bachelors |
Career Level: |
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Entry Level |
Minimum Experience: |
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Less than 1 Year |
Salary Range: |
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PKR 45,000 to 45,000 per Month |
Apply By: |
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Jun 17, 2025 |
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Job Description: |
Outbound Sales Execution
- Proactively reach out to prospective customers using prepared lead lists and intelligent engagement strategies.
- Personalize sales pitches based on customer profiles, behavioral insights, and market trends.
- Communicate clearly and empathetically to build rapport and generate long-term interest.
Customer Relationship Management
- Develop and maintain authentic relationships with potential and existing clients.
- Use active listening and consultative selling to identify customer pain points and provide relevant solutions.
Target Achievement and Performance
- Consistently exceed daily, weekly, and monthly sales targets.
- Monitor and report on performance metrics such as call volume, conversion rates, and customer feedback.
- Engage in ongoing self-assessment and continuous improvement with the support of mentors and peers.
CRM Utilization and Recordkeeping
- Maintain accurate and timely records of all customer interactions in the CRM system.
- Schedule follow-ups, manage leads, and document every touchpoint in line with company protocols.
- Ensure compliance with internal processes and industry regulations.
Strategic Collaboration
- Participate actively in team meetings and collaborative sessions.
- Share insights and customer feedback to help improve campaigns and strategies.
- Foster a team-oriented environment by offering ideas, solutions, and peer support.
Other Requirements
- 05 to 06 months of outbound or sales campaign experience
- Excellent English written and verbal communication skills, persuasive storytelling, emotional intelligence, and attention to detail.
- Willingness to adapt to digital tools, CRM platforms, and remote collaboration apps.
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Company Information |
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Company Name: Source N Recruit Company Description:
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