We seek a talented and self-motivated E-commerce Support and Management Specialist to join our fully remote team. This is a unique opportunity to play a vital role in the operational success of our online store.

What You\'ll Do:

As an E-commerce Support and Management Specialist, you will be responsible for a variety of tasks related to the smooth operation and customer satisfaction of our online store, including:

• Customer Support: Providing prompt, friendly, and effective support to customers via email, chat, and potentially phone, addressing inquiries about orders, products, shipping, and returns.

• Order Management: Monitoring, processing, and tracking customer orders, ensuring accuracy and timely fulfillment.

• Inventory Management: Assisting with monitoring inventory levels, identifying potential stock issues, and coordinating with relevant teams.

• Website Maintenance Support: Assisting with basic website updates, product listings, and ensuring product information is accurate and up-to-date.

• Troubleshooting: Identifying and resolving customer issues or website glitches promptly.

• Feedback Collection: Gathering customer feedback and identifying areas for improvement in the e-commerce experience.

• Reporting: Assisting with generating basic reports on e-commerce performance, customer inquiries, and order trends.

• Collaboration: Working closely with other team members, including marketing and content creation, to ensure a cohesive customer journey.

What We\'re Looking For:

• Proven E-commerce Support Experience: Experience providing customer service and managing orders within an e-commerce environment.

• Excellent Communication Skills: Strong written and verbal communication skills with a friendly and professional demeanor.

• Problem-Solving Skills: The ability to effectively identify and resolve customer issues.

• Attention to Detail: A meticulous approach to order processing, inventory, and data entry.

• Familiarity with E-commerce Platforms: Experience with common e-commerce platforms (e.g., Shopify, WooCommerce) is a plus.

• Basic Technical Aptitude: Comfort with navigating online systems and troubleshooting minor technical issues.

• Self-Motivated and Disciplined: The ability to manage your time effectively and work independently in a remote setting.

• Customer-Centric Approach: A genuine desire to provide exceptional customer service.

• Understanding of the Carnivore Lifestyle (or a willingness to learn): While not strictly required, a genuine interest in the carnivore diet and its principles will be an advantage when interacting with customers.

What We Offer:

• Work From Home: Enjoy the flexibility and comfort of working from anywhere in the world.

• Flexible Schedule: Manage your own time and create a work schedule that suits your lifestyle.

• Competitive Compensation: A set monthly salary of $5,930, reflecting the value you bring to the team.

• Opportunity to Contribute to a Growing Brand: Play a key role in the success of our e-commerce operations.

• Collaborative and Supportive Team Environment: Work alongside individuals who are passionate about the carnivore lifestyle and building a valuable resource.

• Opportunity for Growth: As Carnivore Style expands, there will be opportunities for you to take on new challenges and responsibilities within our e-commerce operations.